MyOperator – AI Consultation for Custom Chatbot Product
About the Company:
MyOperator is a leading cloud telephony and call management platform in India, helping thousands of businesses manage customer communication via calls, WhatsApp, and contact centers.
The Challenge:
MyOperator wanted to launch their own AI chatbot product for businesses. Their challenge was designing the right conversation flows, integrating AI models effectively, and ensuring the assistant worked within enterprise-grade standards.
Our Solution:
We provided AI Consultation to MyOperator’s team on how to structure their custom chatbot product:
- Designed step-by-step conversation flows for sales qualification.
- Suggested best practices for integrating LangChain + OpenAI.
- Defined memory management, context handling, and fallback scenarios.
- Consulted on WhatsApp API integration for real-time interactions.
Benefits Achieved:
- Clear roadmap for building an enterprise-ready AI chatbot.
- Reduced development risks by avoiding common pitfalls.
- Sales team empowered with a scalable AI-driven solution.